Ticket Acknowledgement confirmation feature avoids missing acknowledgement issues. It sends the acknowledgement confirmation from the driver(Mobile App) to TCR Main.
Go to Settings ->Company ->Mobile App Settings ->check 'Enable Mobile Ticket Acknowledgement' toggle. You can see 'Acknowledgement' button on Ticket under Mobile APP.
And then you can see the confirmation on the Ticket->Labor ->Record Info.
You can also see the acknowledgement confirmation from 'Schedule Drivers' screen.
Go to Mobile app, where you can see 'Acknowledgement' button on the Tickets list. Click on that button.
And then you can see the confirmation on the Ticket->Labor ->Record Info.
You can also see the acknowledgement confirmation from 'Schedule Tickets' screen.
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