Using TCR
Troubleshooting
- Driver is Not Showing as Available to Add on a Ticket
- Emailing Invoice Issues: Gmail Users
- Price List: Items Show on Price List, but are not Available to Add on Tickets
- Deposit Balance: Not Being Applied to Invoice
- Daily Equipment Rental Items Not Showing on Traffic Control Plan (TCP) Ticket Invoice
- Continue and Print Invoices Button Grayed Out: First Invoice
Starting with TCR
- How to setup the Portal in the TCR?
- HISTORY AND GLOBAL SEARCH
- BULK ACTIONS
- Schedule Tickets
- Schedule Drivers
- Moving Around TCR Online
Administrative Settings
See all 13 articlesSettings
See all 14 articlesInvoicing
TCR Mobile
TCR Mobile App Manual
TCR Reports
Administrative Functions
See all 10 articlesApplication Settings
See all 18 articlesCustomer Quotes
- Comparison to deliveries - Closed Jobs
- Comparison to deliveries - Open Jobs
- Quote Details
- Quote Forecast - Revenue Codes
- Quote Forecast
- Quote Extras
Invoicing
- Invoice formats and their matching names
- Invoice Detail Export
- Exported Invoice
- Credit Breakdown
- Invoice - cost of goods sold`
- Equipment Billing Detail by Revenue code
Equipment
- Equipment replacement process
- Inventory Transfers
- Equipment Utilization
- Tracked Items - Days on Rent
- Inventory Totals
- Equipment Purchases
Labor
- Ticket Acknowledgement confirmation
- Truck Usage Export
- Truck Usage
- Shift/Break time
- Open Certified Job List
- Misc. Time by Driver
Service
Tickets
- Tickets not final edited by Sales Representative
- Tickets Not Final Edited
- Ticket Items not on Price List
- Blank Sale Ticket
- Blank Return Ticket
- Blank Drivers Instructions
Jobs
- Billing Cycle Differences
- Ticket Details by Job
- Projected Daily Sales Details
- Preliminary Notice Tracking
- Open TCPs
- Open Jobs with Service Interval
Customers
- Expiring Certificates
- Customers with Invoice Email addresses
- Customer List by Date Opened
- Customer List by Branch
- Customer List
- Customer Labels
General
TCR--Latest Updates
- TCR Main 2.9.03 (Released on March 2022)
- TCR Main 2.9.02 (Released on December 2021)
- TCR Main 2.9.01 (Released on August 2021)
- TCR Main 2.9 standard changes (Released on April 2021)
- TCR Main Version 2.8 : (released April 22nd, 2020)
- TCR Main Version 2.8.1 : (released June 21st, 2020)
Setup
Announcements
FAQ
- How does 'SMS notification' feature work?
- Didn't recieve portal rejection emails?
- Why 'Rate Type' is locked on job screen and/or ticket item's screen? (or) Unable to change the rate type from daily to DWM on job screen or ticket->item screen
- How to get IE(Internet Explorer) extension in Microsoft Edge browser with .exe file
- How to add a new employee/driver?
- How to generate invoice for any particular ticket though you have many other open tickets in the job