Using TCR
Troubleshooting
- Driver is Not Showing as Available to Add on a Ticket
- Emailing Invoice Issues: Gmail Users
- Price List: Items Show on Price List, but are not Available to Add on Tickets
- Deposit Balance: Not Being Applied to Invoice
- Daily Equipment Rental Items Not Showing on Traffic Control Plan (TCP) Ticket Invoice
- Continue and Print Invoices Button Grayed Out: First Invoice
Starting with TCR
- How to setup the Portal in the TCR?
- HISTORY AND GLOBAL SEARCH
- BULK ACTIONS
- Schedule Tickets
- Schedule Drivers
- Moving Around TCR Online
Administrative Settings
See all 13 articlesSettings
See all 14 articlesInvoicing
- How to apply credit card payment to multiple invoices in a single transaction in TCR
- How to Apply Credit Card Payment in TCR
- Simplified DWM(Daily/Weekly/Monthly) feature
- How does ‘Rental Minimum’ work?
- QuickBooks Error -- Unbalanced Transaction
- Using DWM (Daily/Weekly/Monthly) Billing Feature
TCR Mobile
TCR Mobile App Manual
TCR Reports
Administrative Functions
See all 10 articlesApplication Settings
See all 18 articlesCustomer Quotes
- Comparison to deliveries - Closed Jobs
- Comparison to deliveries - Open Jobs
- Quote Details
- Quote Forecast - Revenue Codes
- Quote Forecast
- Quote Extras
Invoicing
- Invoice formats and their matching names
- Invoice Detail Export
- Exported Invoice
- Credit Breakdown
- Invoice - cost of goods sold`
- Equipment Billing Detail by Revenue code
Equipment
- Equipment replacement process
- Inventory Transfers
- Equipment Utilization
- Tracked Items - Days on Rent
- Inventory Totals
- Equipment Purchases
Labor
- Ticket Acknowledgement confirmation
- Truck Usage Export
- Truck Usage
- Shift/Break time
- Open Certified Job List
- Misc. Time by Driver
Service
Tickets
- Tickets not final edited by Sales Representative
- Tickets Not Final Edited
- Ticket Items not on Price List
- Blank Sale Ticket
- Blank Return Ticket
- Blank Drivers Instructions
Jobs
- Billing Cycle Differences
- Ticket Details by Job
- Projected Daily Sales Details
- Preliminary Notice Tracking
- Open TCPs
- Open Jobs with Service Interval
Customers
- Expiring Certificates
- Customers with Invoice Email addresses
- Customer List by Date Opened
- Customer List by Branch
- Customer List
- Customer Labels
General
TCR--Latest Updates
- TCR Main 2.12 (Will be released soon)
- TCR Main 2.11 (Released on January 17th, 2026)
- TCR Main 2.10 (Released on August 30th, 2025)
- TCR Main 2.9.09 (Released on May 16th, 2025)
- GeoFencing Feature
- TCR Main 2.9.08 (Released on May 16th)
Setup
Announcements
FAQ
- Route Management system
- Rapid Plan Integration
- Request Time off feature
- E-sign on Quote
- Multi-Factor Authentication (MFA)
- Smarter Labor Assignments