How to set up 'Credit Reasons' under 'Option sets'?

Step1: Go to Settings -> Options Sets-> Select Invoice entity.

Step2: Click on 'Add New' button on the invoice entity screen

Step3: Enter 'Option Label' on the option set screen and click on save or save & close. It will create an option.

Here are the sample credit reasons:

  1. Billed as Quoted but needs corrected

  2. Billing Error

  3. Customer Markdown

  4. Inaccurate Cancellation Information

  5. Incorrect Account

  6. Prepay Customer Over-payment

  7. Remove Sales Tax

  8. Rentals not closed timely

  9. Retainage

  10. Revise format for customer

  11. Validation error

Credit Reasons: All the invoice option set values are reflected under Invoices -> Invoice Processes ->Create Credit/Debit Memo -> Credit Reason Drop down.

 

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