FAQ
- How do lost items will be charged?
- How to set a default tax rate that would come up while creating new Jobs/Quotes?
- How can I get the customer list with a particular sales person/address/zipcode or any such criteria?
- Assigning accounts prior to invoicing
- Are all characters accepted in Customer ID?
- How deposits work in TCR
- Trying to pull up tickets excluding several customers (by entering multiple customer ID/ names)
- Drivers not being able to open/ complete tickets on Mobile App
- Invoice not exported to the QB
- The equipment items will not transfer (that we give to our Drivers who pick up the Equipment) to the new ticket when making a Pick-up ticket for the customer.
- Trying to use Email feature for Invoices/ feature not working
- Should every invoice, invoice proof, delivery ticket, drivers’ instructions, etc. that you do in TCR be saved in the downloads the PC?
- What are the minimum system requirements for a TCR Online?
- Is there a way to advance search in the TCR?
- Pick-Up charges for an Item are not calculating properly.
- When you update a ticket in the main TCR Online (such as the date/time/information/plans) will it automatically update the dispatched ticket on an employee’s mobile app?
- How to get the map system in the mobile app show all the drivers?
- How to add a login for a new user?
- Does Google Chrome support Active X
- Short cut keys for TCR.
- Proof not opening up in Adobe when clicking to view the proof report
- Is there any way that invoices can be marked or flagged within TCR as “Non-Exported” again after someone has already attempted to export them?
- Unable to move tickets to a new Job
- If you enter the tickets under current pricing & then change the prices before invoicing, will the invoice reflect the current prices or old prices?
- Price code not coming up or the drop-down is blank when you select it.
- How to save the link and not having to type it every time.
- Receiving an error when trying to Invoice a Job
- Invoice says it’s exported but you don’t see it in the quick books
- Comparing Price lists in TCR
- Can we delete unused tax rates out of the TCR system