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FAQ

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  • Short cut keys for TCR.
  • Proof not opening up in Adobe when clicking to view the proof report
  • Is there any way that invoices can be marked or flagged within TCR as “Non-Exported” again after someone has already attempted to export them?
  • Unable to move tickets to a new Job
  • If you enter the tickets under current pricing & then change the prices before invoicing, will the invoice reflect the current prices or old prices?
  • Price code not coming up or the drop-down is blank when you select it.
  • How to save the link and not having to type it every time.
  • Receiving an error when trying to Invoice a Job
  • Invoice says it’s exported but you don’t see it in the quick books
  • Comparing Price lists in TCR
  • Can we delete unused tax rates out of the TCR system
  • Can TCPs be attached in Photos?
  • In what folder can I find if there are copies of the exported .csv files of the exported invoices on the server?
  • Invoice is not exporting in TCR
  • How to issue a credit in TCR?
  • Is it possible to copy a price list?
  • How to delete a contact in TCR
  • Steps to recycle an app pool
  • Where can the tax status of Misc Items be changed?
  • Is there a way to have tax on rental items but not on labor?
  • How to convert a Quote to a Job
  • How to turn off/clear Autofill data in Internet Explorer
  • How to turn off Autofill data in Microsoft Edge
  • How to turn off Autofill data in Mozilla Firefox
  • How to turn off Autofill data in Google Chrome
  • Ability to import users, drivers into the system?
  • The ‘quantity on hand’ displayed in tickets details (for ticket items) doesn’t automatically update when other tickets are saved.
  • Pulling up the proofs by Sales person
  • ERROR occurring while trying to proof an Invoice
  • Transferring Line Items to Striping Items
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