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  1. TCR Software
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  3. FAQ

FAQ

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  • Who has the access to add/ delete or make any equipment changes in TCR
  • Setting up a new price code
  • Is it possible to create a custom job number to match the QB number for the job and begin billing using TCR?
  • Attachments that are uploaded in the quotes are not automatically transferring over to the job
  • Unable to export an invoice
  • Way to send/email the invoices directly through TCR without downloading them.
  • Changing/Adding new payment terms for a customer
  • Adding own invoicing numbers rather than using the auto-generated ones
  • Description about different fields in Branch screen
  • Description of different Ticket types
  • How to check how many single items have been sold/ rented over a period
  • Emailing multiple invoices at a time
  • Issue with the storage while printing ticket or invoice
  • Price Lists are not showing up for Jobs
  • Print Quote button not working
  • How to add new city to a Customer
  • Only customer name is being exported and not Job name
  • Unable to attach Terms and Conditions while emailing it in the Signature tab of mobile app
  • List of all the drivers not showing up when trying to add driver to an existing ticket
  • Tickets are marked as Invoiced, but Invoices are not found under Job
  • Date Created/Updated (under Record Info) looks incorrect in a ticket
  • How to make all the invoices sent available in the Sent Mail of your email account
  • Unable to select Travel Time when there are no Jobs on the Mobile App
  • How to block popups in Microsoft Edge
  • How to clear cache in Microsoft Edge
  • How to block popups in Mozilla Firefox
  • How to clear cache in Mozilla Firefox
  • How to block popups in Google Chrome
  • How to clear cache in Google Chrome
  • Copying Job and Ticket
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