FAQ
- Who has the access to add/ delete or make any equipment changes in TCR
- Setting up a new price code
- Is it possible to create a custom job number to match the QB number for the job and begin billing using TCR?
- Attachments that are uploaded in the quotes are not automatically transferring over to the job
- Unable to export an invoice
- Way to send/email the invoices directly through TCR without downloading them.
- Changing/Adding new payment terms for a customer
- Adding own invoicing numbers rather than using the auto-generated ones
- Description about different fields in Branch screen
- Description of different Ticket types
- How to check how many single items have been sold/ rented over a period
- Emailing multiple invoices at a time
- Issue with the storage while printing ticket or invoice
- Price Lists are not showing up for Jobs
- Print Quote button not working
- How to add new city to a Customer
- Only customer name is being exported and not Job name
- Unable to attach Terms and Conditions while emailing it in the Signature tab of mobile app
- List of all the drivers not showing up when trying to add driver to an existing ticket
- Tickets are marked as Invoiced, but Invoices are not found under Job
- Date Created/Updated (under Record Info) looks incorrect in a ticket
- How to make all the invoices sent available in the Sent Mail of your email account
- Unable to select Travel Time when there are no Jobs on the Mobile App
- How to block popups in Microsoft Edge
- How to clear cache in Microsoft Edge
- How to block popups in Mozilla Firefox
- How to clear cache in Mozilla Firefox
- How to block popups in Google Chrome
- How to clear cache in Google Chrome
- Copying Job and Ticket