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FAQ

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  • Changing Customer ID or Customer Name
  • Changing the PO# on an Invoiced Job
  • Cannot print invoice/proof or ticket
  • Progressive contract billing and AIA format missing prior billing information
  • Cannot add a new Job
  • Customers - cannot add new City (Other)
  • Item tracking information is incorrect
  • Driver instruction page does not pop up for printing
  • Logo is blurred
  • Search features not working
  • No prompt to Open or Save PDF, only View Downloads
  • Invoicing - getting negative quantities
  • Invoicing - Monthly contract amount is not billing
  • Item is billing every day instead of just one time charge
  • Cannot Void an Invoice
  • Can get a proof but not an invoice
  • Nothing to Invoice message
  • Cannot reprint invoice
  • Cannot proof invoice from ticket
  • Tickets from prior invoice run are showing up on invoice
  • Invoice Error message - Cannot insert the value Null into column Quantity into InvoieInfoDetailTemp table.
  • Where is my invoice export file?
  • Missing data from invoice export file
  • Foundation - importing error message
  • QuickBooks - import message - Administrator - Single User
  • QuickBooks - import error message - Invalid Transaction
  • QuickBooks - import error message - duplicate invoice/credit memo#
  • QuickBooks - import error message - Transaction not in balance
  • QuickBooks - Aging report
  • QuickBooks - Due date missing on invoices
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