Using TCR

Troubleshooting

• Driver is Not Showing as Available to Add on a Ticket
• Emailing Invoice Issues: Gmail Users
• Price List: Items Show on Price List, but are not Available to Add on Tickets
• Deposit Balance: Not Being Applied to Invoice
• Daily Equipment Rental Items Not Showing on Traffic Control Plan (TCP) Ticket Invoice
• Continue and Print Invoices Button Grayed Out: First Invoice
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Starting with TCR

• How to setup the Portal in the TCR?
• HISTORY AND GLOBAL SEARCH
• BULK ACTIONS
• Schedule Tickets
• Schedule Drivers
• Moving Around TCR Online
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Administrative Settings

• Customer Portal
• LABELS
• Accounting Terms
• Branches
• Chart of Accounts
• Company
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Settings

• Drivers
• Equipment Types and Equipment
• Kit Inventory
• Line Items
• Sub Items
• Maintenance Categories
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Invoicing

• How to apply credit card payment to multiple invoices in a single transaction in TCR
• How to Apply Credit Card Payment in TCR
• Simplified DWM(Daily/Weekly/Monthly) feature
• How does ‘Rental Minimum’ work?
• QuickBooks Error -- Unbalanced Transaction
• Using DWM (Daily/Weekly/Monthly) Billing Feature
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